Question 1

Can I alter my Verified results (my watch died, the data seems wrong. etc)

Accepted Answer

No - we can delete a verified result if you don't want to count it, but we cannot manually modify or change the results of a Verified result. Manual entry is an option for adjustments

Question 2

Why aren’t my activities appearing on the leaderboard

Accepted Answer

Are they appearing in PWR Lab? If not…Have they synced to Garmin/Suunto/PolarWere they originally recorded as “running”If so…[depending on challenge type] - may not be recognized as a valid attempt based on segment criteria (distance, coordinates, etc)GPS coordinatesDistanceOne continuous activityDid someone on your team have a better result

Question 3

How do automatic/Verified activity results get generated?

Accepted Answer

Record with a compatible device - cannot use Movescount! Must use Suunto AppMust start & end at the official locations (don’t start early or drive away without stopping)Have GPS lock at the start and end of race to ensure coordinates are capturesWatch must be one continuous activity, and must be started at start location and ended at end locationSegments have an official distance and elevation: these will be awarded for valid attempts, the time will be taken from the watch or manual upload

Question 4

I signed up after the event started, which results can be counted?

Accepted Answer

Whether you are using automatic results or manual entries, only activities on or after the date you registered will count. Think about your time of registration as the time you cross the starting line: anything recorded before that cannot be counted, as you were not participating yet!

Question 5

Do I need a GPS device to participate?

Accepted Answer

No! We have partnered with PWR Lab to provide you with automated tracking through compatible devices (Garmin, Polar and Suunto), but also the ability to manually enter your results and track your progress.All awards will be based on GPS tracking only.PRO TIP: If you do not have a supported GPS device, but carry a phone while you run, you can download the free Suunto App and use their built in GPS activity recorder to sync with PWR Lab. (Strava is not compatible)

Course Info

Los Gatos, CA

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